We want you to be completely satisfied with your purchase
We offer a 30-day returns policy on most products. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange.
Email or call our customer service team to request a returns authorisation number.
Securely pack your items in their original packaging where possible.
Send your parcel to our returns address using a tracked delivery service.
Once inspected, we will process your refund within 5-7 working days.
Once we receive your return, it will be inspected within 2 working days. If approved, your refund will be processed:
You are responsible for return shipping costs unless the item is faulty or we made an error. We recommend using a tracked delivery service as we cannot be responsible for items lost in transit.