Cookie Policy

Last updated: April 2026

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

We use cookies and similar technologies to enhance your experience on our website, understand how you use our services, and improve our offerings.

Types of Cookies We Use

Essential CookiesRequired

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

Examples:

  • Session cookies
  • Authentication cookies
  • Security cookies
Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular.

Examples:

  • Google Analytics
  • Page load time tracking
  • Error logging
Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

Examples:

  • Language preferences
  • Region settings
  • Saved cart items
Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

Examples:

  • Retargeting cookies
  • Social media cookies
  • Advertising pixels

Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may affect your overall user experience.

To manage cookies in your browser:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Options > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy > Cookies

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control the use of these cookies. The third-party service providers are responsible for the cookies they set on our site.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies.

Contact Us

If you have any questions about our use of cookies, please contact us:

  • Email: privacy@vitalpetgroup.co.uk
  • Phone: 01902 924266